Services
Support for OGP is supplied by QVSI (Quality Vision Services Incorporated). We provides technical support, field service, calibration, and upgrade services for measuring systems manufactured by OGP.
Our service team offers a range of technical support and field service options, including telephone and email help, on-call field service, and comprehensive site-wide maintenance agreements.
Services
We provides technical support, field service, calibration, and upgrade services for measuring systems manufactured by OGP.
Our service team offers a range of technical support and field service options, including telephone and email help, on-call field service, and comprehensive site-wide maintenance agreements.
Confidence. When Result Matters.™
Preventive Maintenance & Calibration
As Asia regional headquarters, Optical Gaging (S) Pte Ltd is the official technical support and service team for OGP, CCP, VIEW and KOTEM in the Asia region. Our local representative partners are located all over the Asia region to provide technical and service support for our customers. Our goal is to keep your systems operating in peak condition.
We offers a range of field services from routine maintenance and calibration, to diagnosis and repair.
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Preventive Maintenance - Schedule a service call for preventive maintenance, routine service, or repairs.
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Calibration – The calibration services use artifacts of appropriate size, density, and uncertainty for the full range of OGP, CCP and VIEW measuring systems. Choose our experienced calibration team for recertification of your measuring system.
Training
& Application Support
We are committed to offering unmatched customer support and personal service for your needs. We believe that proper training is important in getting the most out of our measurement machines. The OGS sales representatives have been through rigorous training on the details of our measurement systems, and are a great first contact for training. Use the worldwide representative finder to contact your local representative for more information on training classes in your area.
Formal training classes are also available at our local representative partners for metrology and supporting software — KOTEM. Courses combine lecture and hands-on experience starting with an introduction to the system. MeasureMind 3D and ZONE3 Software training classes are scheduled physical or online.
Are you enjoying learning at your own pace? Or the need of attending a refresher course on a specific metrology software? With the eLearning launched by Optical Gaging (S) Pte Ltd, you can control the speed of learning and flexibility arrangement of learning online. Moreover, pick any device to learn anywhere, anytime.
The SmartScope Academy provides our students with the support of our experts to master the possible questions and measurement challenges that you might have.
Troubleshooting
& Servicing
We have a team of experienced engineers available for technical support and service. Our skilled staff can often diagnose problems and tell you how to fix them within the context of a phone call.
Diagnosis & Repair – Please contact OGS or our local representative partners for technical support and troubleshooting.
Talk – Talk to live support personnel through the phone or get them down in person to walk you through the troubleshooting.
Email – Email our service department directly, and we can arrange our experienced engineers down to troubleshoot or providing servicing for your SmartScope.
Phone or email us during business hours.
Product Showroom
When it comes to quality, we want to reassure you of our metrology systems at a close-up view. The showroom offers you various OGP products for live demonstrations and in-house training in fully utilising the metrology software. Our experts will conduct the demonstrations in measuring your parts and give insight into the metrology software's capabilities that you have chosen.
Immerse together with the capabilities of OGP metrology systems, and let us show you the perks of having a multisensor not just improving the quality but reducing the time required for the entire inspection process.
